Golf Outing Harbor Course
Wild Dunes Resort
Sponsored by Comtech, Curi, Fund Direct Advisors, HealthLinks Marketing, PEAKE Technology Partners, Rockingham Revenue Services, United Community Bank, Vital Health Links, Webster Rogers
Join us for golf on Wednesday, March 11th. We'll start teeing off on Wild Dune's newly renovated and just opened course at 1:00 PM, so make sure to bring your clubs! Plus, we have an "on your own" meet up scheduled for 6:30 PM so there will be plenty of time to unwind from the course and network.

Registration Open Palms Foyer
Wild Dunes Resort

Pre-Conference Session Boardwalk Inn Club Room
Separate registration required
AI in Action: Real-World Use Cases for Medical Practices
Transforming Efficiency, Accuracy, and Patient Experience with Applied AI
Bill Lopez, Strategic Solutions; Reda Chouffani, New Charter Technologies
AI is no longer hype; it’s a competitive advantage for medical practices ready to operate smarter and faster. This high-impact session cuts through the noise to demystify AI: where it came from, what it truly is (and isn’t), how it learns, and why it’s reshaping healthcare operations today.

Go beyond theory with real-world AI solutions already deployed in local medical practices. Experience a live demonstration of applied tools in action, from accelerated, more accurate claims processing to workflow automation and revenue cycle optimization. See exactly how these systems function in practice, what measurable results they deliver, and how they integrate into existing operations.

Leave equipped to lead AI adoption with clarity and confidence. Participate in a live AI Readiness Workshop to assess your organization’s preparedness, uncover high-impact opportunities, and define your next strategic move.

Registration Open Palms Foyer

Breakfast Together Tides Ballroom
Sponsored by Fogg Media, Fund Direct Advisors, MedPro Group

Welcome and General Session Tides Ballroom
RISE Through It: Transforming Our Hidden Prisons of Uncertainty into Growth, Clarity, and Limitless Results
Rashmi Airan
Sponsored by Curi
Uncertainty is one of the greatest hidden prisons. Individually, we carry fear of judgment, perfectionism, assumptions, cultural norms, and limiting beliefs. Corporations reinforce these prisons with rigid hierarchies, outdated ideologies, and unspoken rules that stifle innovation. Rashmi’s story of falling, serving time in federal prison, and rising again exposes how these prisons confine us and what it truly takes to dismantle them.

This keynote moves beyond theory to lived truth. Rashmi draws from her own raw experiences to challenge audiences to confront their hidden prisons and face uncertainty with courage. Her message is not about abstract resilience. It is about the radical transformation that happens when you strip away ego, silence, and fear, and choose clarity, growth, and possibility instead.

Through her Rise Through It™ framework, Rashmi confronts both external struggle and the mental prisons that amplify it.

Refreshment Break with Exhibitors Palms Ballrom
Sponsored by All’s Well Healthcare Services, Collaborative Medical Solutions, CSG Forte, MedRecs Management, New Charter Technologies / Strategic Solutions

General Session Tides Ballroom
Legislation on the Front Lines: What Every Medical Practice Must Know Now
Richele Taylor, South Carolina Medical Association; Ashley Rodriguez, North Carolina Medical Society; and Joni Brantley, Nash OB-GYN Associates (Moderator)
Healthcare policy is moving fast—and what’s happening in Raleigh and Columbia is directly shaping the future of medical practices across the Carolinas. In this can’t-miss panel discussion, legislative experts and physician advocates from the North Carolina Medical Society and the South Carolina Medical Association break down the most critical policy issues facing healthcare today.

From reimbursement pressures and scope-of-practice debates to workforce challenges, regulatory changes, and payer dynamics, this session will deliver real-time insights into the legislation that will impact how you operate, lead, and sustain your practice. Learn what’s gaining momentum, what’s at risk, and where physician voices are making a difference right now.

Community Service Project Prefunction
My Sister's House
Join us as we'll be packing toiletry bags for women served by My Sister's House, an organization that exists to break the cycle of domestic violence through trauma-informed and personalized care, advocacy, and education.

Networking Lunch with Exhibitors Palms Ballroom
Sponsored by AmeriHealth Caritas North Carolina, MagMutual Insurance Company, United Healthcare

General Session Tides Ballroom
Collaborating for Success: How Independent Practices and Hospital Systems Thrive Through Collaboration
Dr. Spence M. Taylor, Physicians Collaborative
Across the country, the relationship between independent medical practices and health systems is often framed as competitive or misaligned. In reality, the modern healthcare landscape demands the opposite: purposeful, structured collaboration. When these entities work together—sharing data, coordinating specialty services, leveraging telehealth, and aligning on best-practice standards—patients receive better care, providers operate more efficiently, administrators gain stability, and communities thrive.

This talk will explore why collaboration is no longer optional but a strategic imperative. Through the lens of a vascular surgeon who has led both clinical teams and a major health system, attendees will learn how to build mutually beneficial partnerships that elevate quality and access.

Refreshment Break with Exhibitors Palms Ballroom

General Session Tides Ballroom
Listserv Live

Exhibitor Recognition and Prizes Tides Ballroom

Wellness Walk around Wild Dunes Meet in the lobby of the Sweetgrass Inn
Step away from the sessions, stretch your legs, and recharge with a refreshing group walk around Wild Dunes Resort. Led at a comfortable pace, this energizing stroll is the perfect opportunity to enjoy the coastal scenery, connect with fellow attendees, and return feeling inspired and refocused for the evening ahead.

Student Meeting Boardwalk Inn Boardroom
Sponsored by Voxology AI
Calling all students and emerging leaders! Join us for an engaging conversation on career alignment and resources.

Above the Waves: After Party Indigo Rooftop
Sponsored by First Citizens Bank, Molina Healthcare of South Carolina, Rockingham Revenue Services, Summit Credit Union, Truist, Verisma, Webster Rogers

Breakfast  

ACMPE Presentation
Todd Pittman, CMPE, Digestive Health Specialists

General Session 
Hiring Your Way to High-Performance: Strategic Workforce Design for Medical Practices
Mickey Smith, LFACHE, FACMPE, FHFMA
In today’s healthcare environment, practices face mounting pressures—aging populations, persistent staffing shortages, escalating turnover costs and evolving expectations around patient experience. According to MGMA, by 2030 the U.S. will have nearly 70 million residents aged 65 or older, while projected shortfalls include some 208,000 registered nurses and 187,000 physicians. In this session, you’ll learn how to shift hiring from a routine administrative task into a deliberate strategic initiative that fuels operational excellence, patient care quality, and sustainable growth.

Building on the framework of The 7 Habits of Highly Effective People, this session offers seven practical “habits” tailored for medical group leadership — from forecasting workforce needs to continuously refining your interview and onboarding processes.

Whether you’re a practice administrator, HR leader, physician executive or operations manager, this session arms you with a structured hiring blueprint that transforms talent acquisition into a strategic advantage. You’ll leave with key take-aways, including templates, process checkpoints and leadership mindset shifts that support building a high-performing team primed for the demands of modern healthcare.

General Session 
The Perfect Storm: Rising Costs, Staffing Strains, and Financial Pressures Challenging Practice Sustainability
Robert Downing, Owner and Founder of Premier Health
Across North and South Carolina, practice administrators are navigating a perfect storm of cost inflation, workforce shortages, and mounting financial pressures. Reimbursements lag behind rising labor and supply expenses, talent is harder to recruit and retain, and administrative hurdles drain productivity and delay revenue. Sustaining access and quality while protecting margins has become one of the sector’s toughest challenges. This session delivers practical strategies for stabilizing operations and strengthening resilience.

Attendees will leave with clear, immediately applicable approaches to safeguard financial health, support their teams, and ensure their practices continue to thrive in an unpredictable healthcare environment.

General Session 
Leadership - Advancing - Strategic Planning
Caroline Brown, Founder and Principal of CDB Strategy
Medical practices are facing numerous challenges that seem to get more complicated by the day. Industry trends include consumerism, workforce shortages, and the need to diversify revenue. In this session, we'll explore creative opportunities to create value as a leader in your practice. Join a former health system Chief Strategy Officer and political strategist for an interactive discussion and real life strategy tools you can use in your day-to-day.

Closing Remarks
Bingo Card Giveaway and 50/50 Raffle
Must be present to win!